To receive your return shipping label, please fill out the following information. Once you submit this online replacement form, you will receive an email from OshKosh within 1-2 business days with further instructions on how to return your jacket.
Once we receive the jacket, we will issue you a full refund of the MSRP price in the form of a Carter’s gift card as well as a 30% discount code for their next online or in-store purchase.
We apologize for the inconvenience this may have caused and are working to ensure this recall is a smooth process for all. If you have any further questions or concerns, please call OshKosh Customer Service toll-free at 1-800-692-4674 from 9:00 a.m. to 5:30 p.m. ET Monday through Friday.